Upon receipt of a deposit or partial/full payment, cancellations will only be accepted in writing. Cancellation terms are applied based on the date of receiving the written cancellation and include a $500 per person administration fee. In situations where the deposit is less than the administrative fee, the deposit is non-refundable. Refunds for additional funds paid will be issued as follows: more than 45 days prior to departure: full refund, less the administrative fee; 45 - 30 days prior: 70% refund; 30 - 21 days prior: 30% refund; 21 days or less prior – NO refund. Once airline tickets are issued, their value becomes non-refundable and non-changeable and reduces the amount of the overall refund. Refund requests must be submitted in writing; phone calls are not accepted as a valid form of cancellation. Refunds will be processed within 30 to 60 days of receiving written notice. No waiver of refund or cancellation fees will be granted due to death or sickness. These are not the complete terms and conditions governing your booking. Ensure you review additional terms and conditions to which you agree when booking. Travel insurance is highly recommended and your travel advisor will provide details at the time of booking. Booking and tour services provided by Wanderlust Voyages, LLC.